CANCELATION & REFUND POLICY
1. Introduction
At Kundali Gyan, we strive to provide our customers with accurate and reliable astrological services. However, we understand that there may be instances where you need to cancel a service or request a refund. This policy outlines our procedures for cancellations and refunds.
2. Cancellation Policy
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Service Cancellation: You may cancel your request for any of our services within 24 hours of placing the order. To cancel a service, please contact our customer support team at
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+91 98317 21755
with your order details.Subscription Cancellation: If you have subscribed to our recurring services, you can cancel your subscription at any time. The cancellation will take effect at the end of the current billing cycle. To cancel your subscription, please visit your account settings or contact our customer support team.
3. Refund Policy
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Eligibility for Refunds: Refunds are only applicable for cancellations made within 24 hours of placing the order. After this period, no refunds will be issued as our astrologers would have already commenced the analysis and preparation of your personalized readings.
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Partial Refunds: If you cancel a service that is partially completed, we may offer a partial refund at our discretion, depending on the extent of work already completed.
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Non-Refundable Services: Certain services, such as instant readings and consultations, are non-refundable due to their immediate nature.
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Processing Refunds: Once your cancellation is confirmed and eligible for a refund, we will process the refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase.
4. Contact Us
If you have any questions or need assistance with cancellations or refunds, please contact our customer support team at:
+91 98317 21755